Contact us at:

Parts:
01834 862378
Monday to Friday 7.00am - 6.00pm

Service:
01834 862436
Monday to Friday 6.00am - 7.00pm



Roadside Assistance


DAFaid roadside assistance in the UK

Ultimately, DAFaid provides vital customer support when you need it most – 365 days a year, 24 hours a day.  And by constantly driving response to operator needs, the service we offer will remain second to none.

 

DAFaid provides:

  • Industry leading roadside assistance – average time from initial call to vehicle moving only 96 minutes
  • 24 hours a day, 365 days a year service with one free phone call
  • Highly experienced incident managers to deal with your call
  • Leading ‘link and chase’ technology keeps all parties informed of progress
  • 80% of all vehicles repaired at the roadside
  • Coverage across Europe with ITS
  • All work invoiced through your local dealer – even European callouts
            

For immediate assistance

DAFaid

 

 

 

 

 

 

 

If the worst should happen, you’ll need assistance – fast.  Accepted as the best in the business, DAFaid has an industry best time from initial call to vehicle moving of only 96 minutes – with a response time of just 44 minutes.  We will also keep everyone informed of progress. 

Just call 0800 919395

 

 

 

            

 

If a breakdown does occur we have technicians on call 24/7 every day of the year as part of DAFaid, well known for setting industry standards for roadside assistance.

Our highly trained techinicians use sophisticated DAVIE XD diagnostic equipment to ensure that your trucks achieve their optimum performance and fully meet legal requirements.

Their vehicles have on-board diagnostic equipment for fast fault tracing and carry a comprehensive range of parts for on-the-spot repairs. Fully equipped with satellite navigation and mobile telephones to ensure you're kept informed through DAFaid's central control room.


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